When you say, 'I'm sorry,' you turn people into your allies, even your partners.
Interpretation
Apologizing helps to repair relationships and build alliances.
This quote by Marshall Goldsmith emphasizes the power of an apology in fostering positive relationships. By expressing remorse or taking responsibility for actions, individuals can mend rifts and transform adversarial dynamics into cooperative partnerships, thereby enhancing collaboration and mutual support.
In practice
In a team meeting, I might say, 'I'm sorry for the oversight, let's work together to fix it.'
Active questions are the alternative to passive questions. There is a huge difference between, 'Do you have clear goals?' and 'Did you do your best to set clear goals for yourself?' The former is trying to determine the employee's state of mind; the latter challenges the employee to describe or defend a course of action.
Treat every piece of advice as a gift or a compliment and simply say, βThank you.
The only thing I don't think people don't understand about good leaders is that they're both good and lucky. A lot of it is timing.
Life is short. Do whatever you can to help people - not for status, but because the 95-year-old you will be proud if you did help people and disappointed if you didn't.
If we become aware of what's happening before we act, behaviour becomes a function of choice rather than a result of an impulse or trigger. You begin to control your world more as opposed to the outside world controlling you.
A leader who is self-aware enough to know that he or she is not adept at everything is one who has taken the first step toward being a great leader.
Some 70% to 80% of all who join the military will return to the civilian workforce. They'll return to communities, and one of the things I've worried about is the increasing disconnect between the American people and our men and women in uniform. We come from fewer and fewer places. We're less than 1% of the population.
Find the right people, not the best people.
Tenderness emerges from the fact that the two persons, longing, as all individuals do, to overcome the separateness and isolation to which we are all heir because we are individuals, can participate in a relationship that, for the moment, is not of two isolated selves but a union
Nothing will turn a man's home into a castle more quickly and effectively than a dachshund.
Forgiveness is manifested mercy; it is live in action - not love based on a feeling, but love based on a decision, an intentional choice to obey God.
It seems to me that more and more we've come to expect less and less from each other, and I think that should change.
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