The minute you do any layoffs, you might as well lay off the whole joint because everybody forgets about the customer and worries about their job security.
Interpretation
Layoffs can disrupt a company's focus on customer service, as employees become preoccupied with job security.
In this quote, Steve Wynn emphasizes the negative impact layoffs have on a company's culture and operations. He suggests that once layoffs are initiated, employees become fearful and distracted, leading them to prioritize their own job security over the needs of the customer, which ultimately undermines the business's success. This highlights the importance of maintaining a stable workforce for ensuring customer satisfaction and operational continuity.
In practice
In a staff meeting to discuss company strategies, you might reference this quote to highlight the importance of employee well-being.
I say don't overreact; cool your jets. Focus on things that you can control: your business, your employees' welfare, your guests, and the quality of the product that you dish up. Do that, keep your chin down, pay attention to business, and the sun will come up tomorrow. That's the way I figure it.
Other people's successes are good news - for them and for you. Good for you because they show you a way to go.
Endless data show that diverse teams make better decisions. We are building products that people with very diverse backgrounds use, and I think we all want our company makeup to reflect the makeup of the people who use our products. That's not true of any industry really, and we have a long way to go.
Many CEOs and leaders think that silence is indeed golden, that consensus is bliss. It is - sometimes. But more often what it signifies is that there are no respected processes for surfacing concerns and dissent.
I don't believe in team motivation. I believe in getting a team prepared so it knows it will have the necessary confidence when it steps on a field and be prepared to play a good game.
'Selma' is a story about voice - the voice of a great leader; the voice of a community that triumphs despite turmoil; and the voice of a nation striving to grow into a better society. I hope the film reminds us that all voices are valuable and worthy of being heard.
You ask how I feel to be the first female president in southern Africa? It's heavy for me. Heavy in the sense that I feel that I'm carrying this heavy load on behalf of all women.
In this age, I don't care how tactically or operationally brilliant you are, if you cannot create harmony - even vicious harmony - on the battlefield based on trust across service lines, across coalition and national lines, and across civilian/military lines, you need to go home, because your leadership is obsolete. We have got to have officers who can create harmony across all those lines.
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