The minute you do any layoffs, you might as well lay off the whole joint because everybody forgets about the customer and worries about their job security.
Interpretation
Layoffs can disrupt a company's focus on customer service, as employees become preoccupied with job security.
In this quote, Steve Wynn emphasizes the negative impact layoffs have on a company's culture and operations. He suggests that once layoffs are initiated, employees become fearful and distracted, leading them to prioritize their own job security over the needs of the customer, which ultimately undermines the business's success. This highlights the importance of maintaining a stable workforce for ensuring customer satisfaction and operational continuity.
In practice
In a staff meeting to discuss company strategies, you might reference this quote to highlight the importance of employee well-being.
I say don't overreact; cool your jets. Focus on things that you can control: your business, your employees' welfare, your guests, and the quality of the product that you dish up. Do that, keep your chin down, pay attention to business, and the sun will come up tomorrow. That's the way I figure it.
Other people's successes are good news - for them and for you. Good for you because they show you a way to go.
Whether individuals or organisations, we follow those who lead not because we have to, but because we want to. We follow those who lead not for them, but for ourselves.
Never boss people around. It's more important to click with people than to click the shutter.
Aligning private development with community needs for equity and resiliency is one of the most powerful roles of city government.
We made a great mistake in the beginning of our struggle, and I fear, in spite of all we can do, it will prove to be a fatal mistake. We appointed all our worst generals to command our armies, and all our best generals to edit the newspapers
In selecting men for office, let principle be your guide. Regard not the particular sect or denomination of the candidate-look to his character.
I seek to lead a democratic Pakistan which is free from the yoke of military dictatorship and that will cease to be a haven, the very petri dish of international terrorism.
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