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Sandwich every bit of criticism between two layers of praise.
Mary Kay Ash
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Interpretation

What this quote means

Criticism should be handled delicately, framed by positivity to be more acceptable.

This quote emphasizes the importance of delivering criticism in a constructive manner. By surrounding critical feedback with praise, it helps the recipient receive the message positively, reducing defensiveness and encouraging improvement.

Themes

CriticismPraiseFeedbackCommunication

In practice

Example use cases

In a team meeting where performance is being evaluated.

More from Mary Kay Ash

We must have a theme, a goal, a purpose in our lives. If you don't know where you're aiming, you don't have a goal. My goal is to live my life in such a way that when I die, someone can say, she cared.
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God does not ask your ability Or your inability. He asks only your availability.
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There are three types of people in this world: those who make things happen, those who watch things happen and those who wonder what happened. We all have a choice. You can decide which type of person you want to be. I have always chosen to be in the first group.
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Everyone has an invisible sign hanging from their neck saying, 'Make me feel important.' Never forget this message when working with people.
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The speed of the leader is the speed of the gang.
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I have learned to imagine an invisible sign around each person's neck that says 'Make me feel important.
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Quote by Mary Kay Ash | QuoteProject