A stiff apology is a second insult... The injured party does not want to be compensated because he has been wronged; he wants to be healed because he has been hurt.
Interpretation
Apologies should be sincere and heartfelt, not merely formalities.
This quote emphasizes that a genuine apology goes beyond just acknowledging wrongdoing; it requires an understanding of the emotional impact of that wrongdoing. The person who has been hurt seeks healing and emotional resolution, rather than just a superficial acknowledgment of the mistake.
In practice
During a team meeting to address conflicts, one might say this quote to emphasize the importance of honest apologies.
Tradition does not mean a dead town; it does not mean that the living are dead but that the dead are alive. It means that it still matters what Penn did two hundred years ago or what Franklin did a hundred years ago; I never could feel in New York that it mattered what anybody did an hour ago.
I owe my success to having listened respectfully to the very best advice, and then going away and doing the exact opposite.
The good Bishop of Assisi expressed a sort of horror at the hard life which the Little Brothers lived at the Portiuncula, without comforts, without possessions, eating anything they could get and sleeping anyhow on the ground. St. Francis answered him with that curious and almost stunning shrewdness which the unworldly can sometimes wield like a club of stone. He said, 'If we had any possessions, we should need weapons and laws to defend them.
The ordinary scientific man is strictly a sentimentalist. He is a sentimentalist in this essential sense, that he is soaked and swept away by mere associations.
I suppose every one must have reflected how primeval and how poetical are the things that one carries in one's pocket; the pocket-knife, for instance, the type of all human tools, the infant of the sword. Once I planned to write a book of poems entirely about things in my pockets. But I found it would be too long; and the age of the great epics is past.
Madness does not come by breaking out, but by giving in; by settling down in some dirty, little, self-repeating circle of ideas; by being tamed.
In the enriching of marriage, the big things are the little things. There must be constant appreciation for each other and thoughtful demonstration of gratitude. A couple must encourage and help each other grow. Marriage is a joint quest for the good, the beautiful, and the divine
The only people out at this hour were ones who couldn't sleep,those haunted by one thing or another:love thwarted, love lost, love thrown away. They were the sort of people who didn't want to be noticed, who wanted to slip through shadows, be alone with their despair.
The loneliest you will get is in the most public of arenas: You will go to a place and end up in the smallest compartment possible, because it's a distraction to everybody, and you end up not getting to enjoy it like everyone else.
Today is my anniversary of ordination to the priesthood. Please pray for me and all priests.
I've felt like an outsider all my life. It comes from my mother, who always felt like an outsider in my father's family. She was a powerful woman, and she motivated my father.
I want there to be a place in the world where people can engage in one another’s differences in a way that is redemptive, full of hope and possibility. Not this “In order to love you, I must make you something else”. That’s what domination is all about, that in order to be close to you, I must possess you, remake and recast you.
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