We have to be very careful not to blame the patients. A lot of the conversation [around patient engagement] has been, how do we get them to do stuff? To me, that's not engagement.
Interpretation
The quote emphasizes the importance of understanding patient perspectives rather than blaming them for engagement issues.
Victor Montori highlights a critical issue in patient care: instead of blaming patients for not participating in their own care, healthcare professionals should engage with them empathetically. True patient engagement involves understanding the barriers they face and working collaboratively to overcome them, rather than simply instructing them on what to do.
In practice
In a healthcare conference, this quote was used to discuss the importance of patient-centered care.
Empathy, he once had decided, must be limited to herbivores or anyhow omnivores who could depart from a meat diet. Because,ultimately, the empathic gift blurred the boundaries between hunter and victim, between the successful and the defeated.
I want to be clear about this. If you wrote from experience, you'd get maybe one book, maybe three poems. Writers write from empathy.
The Lean Startup isn't just about how to create a more successful entrepreneurial business, it's about what we can learn from those businesses to improve virtually everything we do. I imagine Lean Startup principles applied to government programs, to healthcare, and to solving the world's great problems. It's ultimately an answer to the question: How can we learn more quickly what works, and discard what doesn't?
Ecstasy is a complex emotion containing elements of joy, fear, terror, triumph, surrender, and empathy. What has replaced our prehistoric understanding of this complex of ecstasy now is the word comfort, a tremendously bloodless notion. Drugs are not comfortable, and anyone who thinks they are comfortable or even escapist should not toy with drugs unless they’re willing to get their noses rubbed in their own stuff.
When you start to develop your powers of empathy and imagination, the whole world opens up to you.
In a high-IQ job pool, soft skills like discipline, drive and empathy mark those who emerge as outstanding.
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