If a strategy meets a goal: It's working. If a strategy meets a target: It's a success.
There's a fundamental distinction between strategy and operational effectiveness.
Interpretation
What this quote means
Strategy focuses on the long-term plan and direction while operational effectiveness is about performing tasks efficiently.
In this quote, Michael Porter highlights the important difference between having a strategy and being operationally efficient. While operational effectiveness refers to performing tasks in the best possible way, strategy involves making choices about how to position a company for long-term success and competitive advantage. A company can be very efficient but may still fail if it does not have a clear strategic direction that differentiates it in the market.
Themes
In practice
Example use cases
In a business meeting discussing future goals, one might say, 'Remember what Michael Porter said about the distinction between strategy and operational effectiveness.'
More from Michael Porter
All quotes βHealth care historically has been a very siloed field that's organized around medical specialties - urology, cardiac surgery, and so forth - and around the supply of these specialty services. The patient is the ping-pong ball that moves from service to service.
As a multisport athlete, I was always fascinated with competition and how to win. At HBS and later at the Harvard Department of Economics, I was drawn to the field of competition and strategy because it tackles perhaps the most basic question in both business management and industrial economics: What determines corporate performance?
In a period of economic downturn, the overwhelming instinct is to pare back, cut costs, and lay off. If you do that, do so with your strategy in mind. The worst mistake is to cut across the board. Instead, reconnect and recommit to a clear strategy that will distinguish yourself from others.
I think that, too many times, business has been seen as acting in its narrow self-interest rather than, essentially, contributing more broadly to society. I think a lot of that is unintentional; I don't think that many managers are deliberately trying to be unethical or are not trying to be sensitive to social needs.
If your goal is anything but profitability - if it's to be big, or to grow fast, or to become a technology leader - you'll hit problems.
Similar quotes
Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
All business proceeds on beliefs, or judgments of probabilities, and not on certainties.
What's the most critical factor in any business decision you'll ever have to make? Basically, it boils down to this question: If this all crashes, will it bring the whole house tumbling down like a pack of cards? One business matra remains embedded in my brain - protect the downside.
I never think in terms of how we can compete against the other companies; rather, our primary focus is to make consumers feel the uniqueness and attractiveness of our products.
Customers don't always know what they want. The decline in coffee-drinking was due to the fact that most of the coffee people bought was stale and they weren't enjoying it. Once they tasted ours and experienced what we call "the third place" ... a gathering place between home and work where they were treated with respect.. they found we were filling a need they didn't know they had.
What is good for our customers is also in the long run good for us.