A great restaurant doesn't distinguish itself by how few mistakes it makes but by how well they handle those mistakes.
Danny MeyerRead
My history has been to grow the roots as deeply as you can before going on to the next thing. That's why it took 10 years to go from Union Square Cafe to Gramercy Tavern, and another 10 years to go from Blue Smoke's first location to its second, and five to go from Shake Shack 1 to Shake Shack 2.
Interpretation
What this quote means
Invest time in building a strong foundation before expanding.
Danny Meyer's quote emphasizes the importance of establishing deep roots and a solid foundation in any endeavor before pursuing further growth. He reflects on his own experiences in the restaurant industry, highlighting the significant time it took to successfully expand his ventures, which underscores the value of patience and thoroughness in achieving long-term success.
Themes
GrowthFoundationPatienceSuccessBusiness
In practice
Example use cases
During a keynote speech about entrepreneurship, this quote can inspire new business owners.
More from Danny Meyer
All quotes →The most important thing you can do is make the distinction between customer service and guest hospitality. You need both things to thrive, but they are completely different.
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In an age when so many groups are rolling out restaurants faster than your local baker makes donuts, my goal is that each restaurant feels hand-crafted. That they have their own soul.
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Hospitality is present when something happens for you. It is absent when something happens to you. Those two simple prepositions - for and to - express it all.
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