The ideas of control and improvements are often confused with one another. This is because quality control and quality improvement are inseparable.
In management, the first concern of the company is the happiness of people who are connected with it. If the people do not feel happy and cannot be made happy, that company does not deserve to exist.
Interpretation
What this quote means
The quote emphasizes that a company's priority should be the happiness of its people; without that, it loses its right to exist.
Kaoru Ishikawa highlights the fundamental importance of employee happiness in an organization. He argues that the essence of a company's existence hinges on the well-being of its employees, suggesting that if a company fails to prioritize and ensure the happiness of its workforce, it is fundamentally flawed and lacks merit. This perspective challenges leaders to recognize that their responsibility goes beyond profits and productivity; it extends to creating a positive work environment where individuals feel valued and fulfilled.
Themes
In practice
Example use cases
In a motivational speech at a corporate retreat, a manager could use this quote to emphasize the importance of employee well-being.
More from Kaoru Ishikawa
All quotes βSimilar quotes
The kind of people that all teams need are people who are humble, hungry, and smart: humble being little ego, focusing more on their teammates than on themselves. Hungry, meaning they have a strong work ethic, are determined to get things done, and contribute any way they can. Smart, meaning not intellectually smart but inner personally smart.
The essence of competitiveness is liberated when we make people believe that what they think and do is important - and then get out of their way while they do it.
Leadership that exploits and sacrifices young people on the altar of its goals is nothing more than raw, demonic power. Genuine leadership is found in ceaseless efforts to foster young people, to pave the way forward for them.
I would rather hire a man with enthusiasm, than a man who knows everything.
Part of my job is to make sense of all that I hear, and to retell it in a forceful way so that the decision-makers at Treasury can hear it. At least that's how I see it.
The most important measure of how good a game I played was how much better Iβd made my teammates play.