A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.
Interpretation
Prioritizing customer service leads to a sustainable business model free from fear of competition.
This quote emphasizes the importance of serving customers with integrity and dedication in business. When a merchant focuses on providing value and ensuring customer satisfaction, they build a loyal customer base that can withstand competitive pressures, suggesting that the best way to thrive in a competitive market is through genuine service and commitment to public needs.
In practice
In a business conference, use this quote to illustrate the importance of customer service.
The friendly smile, the word of greeting, are certainly something fleeting and seemingly insubstantial. You canβt take them with you. But they work for good beyond your power to measure their influence. It is the service we are not obliged to give that people value most.
I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.
How can we expect our children to know and experience the joy of giving unless we teach them that the greater pleasure in life lies in the art of giving rather than receiving.
Every man must decide for himself whether he shall master his world or be mastered by it.
It is the service we are not obliged to give that people value most.
Courteous treatment will make a customer a walking advertisement.
Have fun. The game is a lot more enjoyable when you're trying to do more than just make money.
There are only two words that will always lead you to success. Those words are yes and no. Undoubtedly, you've mastered saying yes. So start practicing saying no. Your goals depend on it!
The best part of being an angel investor is seeing these kids coming up with companies that get way more traffic than Reddit had when we sold it. I think, 'Are you kidding me? They're just kids, and they've done so much.
Victory has a thousand fathers, but defeat is an orphan.
Mix judgement with ambition and season it with energy. It makes a splendid recipe for success.
Real estate cannot be lost or stolen, nor can it be carried away. Purchased with common sense, paid for in full, and managed with reasonable care, it is about the safest investment in the world.
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