People don't know how to listen, and it's not their fault. In school, we learn how to read, we learn how to write - but nobody teaches you how to listen.
Interpretation
Listening is a vital skill that is often overlooked in traditional education.
In this quote, Daniel H. Pink emphasizes that while we are taught reading and writing skills in school, the art of listening is frequently neglected. This lack of focus on listening can have significant implications in personal and professional communication, as effective listening is essential for understanding and connecting with others.
In practice
In a workshop on effective communication, one might quote this to emphasize the importance of teaching listening skills.
While complying can be an effective strategy for physical survival, it's a lousy one for personal fulfillment. Living a satisfying life requires more than simply meeting the demands of those in control. Yet in our offices and our classrooms we have way too much compliance and way too little engagement. The former might get you through the day, but only the latter will get you through the night.
Succeeding makes us feel good. But beating someone else makes us feel really good. Comparing ourselves to others and coming out on top creates a sense of entitlement. And when we feel entitled, we cheat more because, of course, the rules don't apply to awesome people like us.
When we make progress and get better at something, it is inherently motivating. In order for people to make progress, they have to get feedback and information on how they're doing.
We have this myth that extroverts are better salespeople. As a result, extroverts are more likely to enter sales; extroverts are more likely to get promoted in sales jobs. But if you look at the correlation between extroversion and actual sales performance - that is, how many times the cash register actually rings - the correlation's almost zero.
Too many people hold a very narrow view of what motivates us. They believe that the only way to get us moving is with the jab of a stick or the promise of a carrot. But if you look at over 50 years of research on motivation, or simply scrutinize your own behavior, it's pretty clear human beings are more complicated than that.
Greatness and nearsightedness are incompatible. Meaningful achievement depends on lifting one's sights and pushing toward the horizon.
Without initiation into the scientific spirit one is not in possession of the best tools which humanity has so far devised for effectively directed reflection. One in that case not merely conducts inquiry and learning without the use of the best instruments, but fails to understand the full meaning of knowledge.
At one year of age the child says his first intentional wordhis babbling has a purpose, and this intention is a proof of conscious intelligenceHe becomes ever more aware that language refers to his surroundings, and his wish to master it consciously becomes also greater.Subconsciously and unaided, he strains himself to learn, and this effort makes his success all the more astonishing.
I'm kind of old-school and love nothing more than sitting, opening a book, and reading it. But I also love listening to audio books.
What distinguishes a great mnemonist, I learned, is the ability to create lavish images on the fly, to paint in the mind a scene so unlike any other it cannot be forgotten. And to do it quickly. Many competitive mnemonists argue that their skills are less a feat of memory than of creativity.
Books, too, begin like the week – with a day of rest in memory of their creation. The preface is their Sunday.
Thank you to the children whose innocent words encouraged me.
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