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Comparing the three domains, I found that for jobs of all kinds, emotional competencies were twice as prevalent among distinguishing competencies as were technical skills and purely cognitive abilities combined. In general the higher a position in an organization, the more EI mattered: for individuals in leadership positions, 85 percent of their competencies were in the EI domain.
Daniel Goleman
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Interpretation

What this quote means

Emotional intelligence (EI) is more crucial for success in leadership roles than technical skills or cognitive abilities.

This quote by Daniel Goleman emphasizes the importance of emotional intelligence in the workplace, particularly for leadership positions. It suggests that as one ascends to higher organizational roles, the value of emotional competencies outweighs the importance of technical skills or intelligence, indicating that understanding and managing emotions effectively is key to successful leadership and job performance.

Themes

Emotional IntelligenceLeadershipCompetenciesSuccessJob Performance

In practice

Example use cases

In a corporate workshop on leadership skills, one could reference this quote to highlight the significance of emotional intelligence.

More from Daniel Goleman

There is zero correlation between IQ and emotional empathy... They're controlled by different parts of the brain.
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Empathy represents the foundation skill for all the social competencies important for work.
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Emotions are contagious. We've all known it experientially. You know after you have a really fun coffee with a friend, you feel good. When you have a rude clerk in a store, you walk away feeling bad.
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Companies in the East put a lot more emphasis on human relationships, while those from the West focus on the product, the bottom line. Westerners appear to have more of a need for achievement, while in the East there's more need for affiliation.
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What really matters for success, character, happiness and life long achievements is a definite set of emotional skills - your EQ - not just purely cognitive abilities that are measured by conventional IQ tests.
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