To escape the curse of commoditization, a company has to be a game-changer, and that requires employees who are proactive, inventive and zealous.
Gary HamelRead
Today, if someone showed me a five-year plan, I'd toss out the pages detailing Years Three, Four and Five as pure fantasy Anyone who thinks he or she can evaluate business conditions five years from now, flunks.
Interpretation
Planning long-term can be unrealistic due to unforeseen changes in business conditions.
Mark McCormack emphasizes the unpredictability of future business conditions, suggesting that rigid long-term planning is often futile. He argues that anyone who believes they can accurately predict the state of their business or the market five years ahead is disregarding the dynamic nature of the environment they've chosen to operate within.
In practice
In a business seminar discussing strategic planning.
To escape the curse of commoditization, a company has to be a game-changer, and that requires employees who are proactive, inventive and zealous.
Today's consumers are eager to become loyal fans of companies that respect purposeful capitalism. They are not opposed to companies making a profit; indeed, they may even be investors in these companies - but at the core, they want more empathic, enlightened corporations that seek a balance between profit and purpose.
Helping doing business easier, we choose the name Alibaba because it is a global company. It is founded in China, but it was created for the world.
Building a mission and building a business go hand in hand. The primary thing that excites me is the mission. But we have always had a healthy understanding that we need to do both.
I'll tell you why I like the cigarette business. It cost a penny to make. Sell it for a dollar. It's addictive. And there's a fantastic brand loyalty.
My concern is that we live in an economy in which stabbing someone and waiting for them to complain before we remove the knife has become the normal way of doing business. When did we lose sight of the fact that it's not nice to stab people in the first place?
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