For many phenomena, 80% of consequences stem from 20% of the causes.
Joseph M. JuranRead
Observing many companies in action, I am unable to point to a single instance in which stunning results were gotten without the active and personal leadership of the upper managers.
Interpretation
What this quote means
Effective leadership from upper management is crucial for achieving outstanding results in organizations.
Joseph M. Juran emphasizes the vital role that active and personal involvement from upper management plays in driving success within companies. He suggests that remarkable outcomes are rarely, if ever, achieved without this kind of direct leadership, highlighting the importance of accountability and engagement at the highest levels of an organization.
Themes
LeadershipManagementResultsEngagementSuccess
In practice
Example use cases
In a business seminar addressing management practices.
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All quotes →Goal setting has traditionally been based on past performance. This practice has tended to perpetuate the sins of the past.
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