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Research shows that for jobs of all kinds, emotional intelligence is twice as important an ingredient of outstanding performance as cognitive ability and technical skill combined.
Daniel Goleman
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Interpretation

What this quote means

Emotional intelligence significantly influences job performance, even more than cognitive skills and technical abilities.

This quote emphasizes the critical role of emotional intelligence in achieving exceptional job performance. It suggests that while cognitive abilities and technical skills are important, they are not as crucial as the ability to understand and manage one's emotions and the emotions of others, highlighting the value of interpersonal skills in the workplace.

Themes

Emotional IntelligencePerformanceJob SkillsCognitive AbilityTechnical Skill

In practice

Example use cases

In a workshop on team dynamics, this quote could highlight the importance of emotional intelligence in enhancing collaboration.

More from Daniel Goleman

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Companies in the East put a lot more emphasis on human relationships, while those from the West focus on the product, the bottom line. Westerners appear to have more of a need for achievement, while in the East there's more need for affiliation.
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What really matters for success, character, happiness and life long achievements is a definite set of emotional skills - your EQ - not just purely cognitive abilities that are measured by conventional IQ tests.
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