Competition should not be for a share of the market-but to expand the market.
W. Edwards DemingRead
The worker is not the problem. The problem is at the top! Management!
Interpretation
What this quote means
This quote highlights that issues within an organization often stem from management rather than the employees themselves.
W. Edwards Deming emphasizes that the root causes of problems in a workplace are typically found in management practices and not in the workforce. By suggesting that 'the worker is not the problem', he points out that employees should not be blamed for organizational failures; instead, leadership must examine their management strategies and decision-making processes to identify and resolve issues effectively.
Themes
ManagementLeadershipProblem-SolvingEmployeesWorkplace
In practice
Example use cases
This quote can be used in a speech at a company retreat to encourage management to reflect on their practices.
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