Competition should not be for a share of the market-but to expand the market.
W. Edwards DemingRead
He that would run his company on visible figures alone will in time have neither company nor figures.
Interpretation
Relying solely on quantitative data for decision-making can lead to failure in a company.
This quote by W. Edwards Deming emphasizes the importance of balancing quantitative data with qualitative insights in business management. It suggests that while numbers are essential for tracking performance, a narrow focus on metrics alone may overlook critical factors such as employee morale, customer satisfaction, and overall company culture, ultimately jeopardizing the organization's success.
In practice
A business conference discussing the importance of qualitative insights in strategy formation.
Competition should not be for a share of the market-but to expand the market.
The job can't be finished only improved to please the customer.
Don't expect smart people to listen to you without proof.
Quality begins with the intent, which is fixed by management.
Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
Just because you can measure everything doesn't mean that you should.
Brands are all about trust. That trust is built in drops and lost in buckets.
I think that business practices would improve immeasurably if they were guided by "feminine" pinciples, qualities like love, care, and intuition.
You have family-owned businesses that have been around for 500 years. You cannot name a corporation that survives intact for even a few decades.
The goal is not to do business with everybody who needs what you have. The goal is to do business with people who believe what you believe.
No enterprise can exist for itself alone. It ministers to some great need, it performs some great service, not for itself, but for others; or failing therein, it ceases to be profitable and ceases to exist.
Know your numbers' is a fundamental precept of business.
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