The problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
Tony HsiehRead
To WOW, you must differentiate yourself, which means do something a little unconventional and innovative. You must do something that’s above and beyond what’s expected. And whatever you do must have an emotional impact on the receiver.
Interpretation
What this quote means
To stand out and achieve success, you need to be innovative and create an emotional connection with others.
This quote emphasizes the importance of differentiation in achieving success. Tony Hsieh suggests that to truly impress or 'WOW' others, one must take unconventional approaches and go beyond the norm, ensuring that whatever is done resonates emotionally with the audience. Such emotional engagement can set individuals or businesses apart in a crowded marketplace.
Themes
InnovationSuccessDifferentiationEmotional ImpactUnconventional
In practice
Example use cases
During a motivational speech at a conference about entrepreneurship.
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