Inventories can be managed, but people must be led.
Ross PerotRead
Business is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers. Finally, business is a cobweb of human relationships.
Interpretation
What this quote means
Business encompasses much more than transactions; it involves quality products, exceptional service, and nurturing relationships.
In this quote, Ross Perot emphasizes that successful business is rooted not only in the act of making deals but also in creating high-quality products and delivering exceptional service. He highlights the importance of human connections, suggesting that relationships are the underlying framework that supports and sustains a successful enterprise.
Themes
BusinessRelationshipsProductsServiceEngineering
In practice
Example use cases
In a business meeting about customer service improvements, this quote could inspire the team.
More from Ross Perot
All quotes βNever ask anyone to do what you haven't done before and wouldn't do again. That's a pretty fundamental rule in leadership... treat them like you treat yourself. Things you don't like, they don't like.
Ross PerotRead
Don't run your life by what's legal or illegal. Run your life based on what's right or wrong.
Ross PerotRead
Punishing honest mistakes stifles creativity. I want people moving and shaking the earth and they're going to make mistakes.
Ross PerotRead
Something in human nature causes us to start slacking off at our moment of greatest accomplishment. As you become successful, you will need a great deal of self-discipline not to lose your sense of balance, humility and commitment.
Ross PerotRead
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