In professional work - certainly in the arts and graphics - 99% of people have zero courage. They blow with the wind.
George LoisRead
The business world worships mediocrity. Officially we revere free enterprise, initiative and individuality. Unofficially we fear it.
Interpretation
The quote suggests that while society publicly praises individualism and initiative, in practice, it tends to favor conformity and mediocrity.
George Lois highlights a paradox in the business world where, despite the celebrated values of free enterprise and creativity, there exists a deep-rooted fear of true originality and boldness. This fear leads to the veneration of mediocrity, as those who stick to the norm are often favored over those who dare to be different, creating a culture that stifles innovation and true individual expression.
In practice
This quote would be fitting for a business seminar focused on creativity and innovation.
In professional work - certainly in the arts and graphics - 99% of people have zero courage. They blow with the wind.
You can't test great advertising. You can only test the mediocre. Not that I don't care about demographics. You have to understand who you're going after.
Truly great images make all the other millions of images you look at unimportant. You gotta look at an image and understand it in a nanosecond.
In any creative industry, the fact that others are moving in a certain direction is always proof positive, at least to me, that a new direction is the only direction.
I've done truth to power all my life. It's got me into trouble, but who cares?
I don't design. I get what I think is a big idea, and I put the idea down. I'm not a designer. I'm a communicator.
Look after the customer and the business will take care of itself
The lesson for businesses is you are dealing with real people. Those are your customers, those are your employees, those are your bosses, and the better you understand how real people tick, the more successfully you will be able to accomplish your goals.
The buyer is entitled to a bargain. The seller is entitled to a profit. So there is a fine margin in between where the price is right. I have found this to be true to this day whether dealing in paper hats, winter underwear or hotels.
Most business models have focused on self interest instead of user experience. Those are the kinds of problems we solve to solve.
Entrepreneurs say in an economic boom it's actually hard to build a company because everybody's too excited and there is too much money funding too many marginal companies.
I love business. I love helping urban communities grow. I love putting people to work of color. I love making sure - like right now the whole mortgage crisis, I want to help people get back into their homes.
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