People work in the system. Management creates the system
W. Edwards DemingRead
Employees who are controlled cannot respond caringly, you need superior knowledge and real leadership, not management. Because of this we specifically developed a selection process for leaders; we don't hire managers.
Interpretation
What this quote means
True leadership requires knowledge and genuine care for employees, rather than mere management control.
This quote highlights the distinction between management and true leadership, emphasizing that effective leaders need to possess deep knowledge and a genuine concern for their employees to foster a caring workforce. It suggests that a controlling management style is inadequate, advocating instead for a selection process that prioritizes leadership skills over mere managerial abilities.
Themes
LeadershipManagementEmployeesKnowledgeCare
In practice
Example use cases
In a leadership seminar to illustrate the difference between management and true leadership.
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