Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Marshall B. RosenbergRead
When we make mistakes, we can use the process of NVC mourning and self-forgiveness to show us where we can grow instead of getting caught up in moralistic self-judgments.
Interpretation
Mistakes provide opportunities for growth through self-forgiveness instead of harsh self-criticism.
This quote emphasizes the importance of learning from our mistakes rather than succumbing to feelings of guilt and shame. By adopting nonviolent communication and practicing self-forgiveness, we can identify areas for personal growth and improve ourselves rather than being paralyzed by negative self-evaluations.
In practice
In a motivational workshop about personal development, this quote can be cited to inspire participants to embrace their mistakes.
Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Whether I praise or criticize someone's action, I imply that I am their judge, that I'm engaged in rating them or what they have done.
In nonviolent communication, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests. Then we may wish to reflect back, paraphrasing what we have understood. We stay with empathy, allowing others the opportunity to fully express themselves before we turn our attention to solutions or requests for relief.
All that has been integrated into NVC has been known for centuries about consciousness, language, communication skills, and use of power that enable us to maintain a perspective of empathy for ourselves and others, even under trying conditions.
The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
Expressing our vulnerability can help resolve conflicts.
If you send up a weather vane or put your thumb up in the air every time you want to do something different, to find out what people are going to think about it, you're going to limit yourself. That's a very strange way to live.
You must train your intuition - you must trust the small voice inside you which tells you exactly what to say, what to decide.
It is amazing how many hints and guides and intuitions for living come to the sensitive person who has ears to hear what his body is saying.
How players react to questions that you ask can give definitive information as to the strength of their hand. Even an opponent who says nothing at all might be sending a silent signal. A mere shrug, an awkward smile, or even a frozen stare can be meaningful.
If you want to understand today, you have to search yesterday.
Patience is that the heart does not feel anger towards that which is destined and that the mouth does not complain.
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