Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Marshall B. RosenbergRead
We do not look for compromise; rather, we seek to resolve the conflict to everyone's complete satisfaction.
Interpretation
What this quote means
The quote emphasizes the importance of resolving conflicts without settling for half-measures, aiming for solutions that satisfy all parties involved.
Marshall B. Rosenberg's quote highlights the importance of addressing conflicts in a way that seeks complete satisfaction for all involved, rather than settling for compromises that may leave some parties unsatisfied. This approach encourages open communication and collaboration to achieve a resolution that respects the needs and feelings of everyone, ultimately fostering healthier and more respectful relationships.
Themes
Conflict ResolutionSatisfactionCommunicationRelationshipsCollaboration
In practice
Example use cases
This quote can be used in a team meeting to encourage resolution approaches during conflicts.
More from Marshall B. Rosenberg
All quotes →Whether I praise or criticize someone's action, I imply that I am their judge, that I'm engaged in rating them or what they have done.
Marshall B. RosenbergRead
In nonviolent communication, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests. Then we may wish to reflect back, paraphrasing what we have understood. We stay with empathy, allowing others the opportunity to fully express themselves before we turn our attention to solutions or requests for relief.
Marshall B. RosenbergRead
All that has been integrated into NVC has been known for centuries about consciousness, language, communication skills, and use of power that enable us to maintain a perspective of empathy for ourselves and others, even under trying conditions.
Marshall B. RosenbergRead
The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
Marshall B. RosenbergRead
Expressing our vulnerability can help resolve conflicts.
Marshall B. RosenbergRead
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