Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Marshall B. RosenbergRead
I don't think you can have an authentic connection when one person is diagnosing the other.
Interpretation
What this quote means
True connection requires understanding and empathy, not judgment.
This quote emphasizes the importance of authenticity in relationships, suggesting that genuine connections cannot flourish if one person adopts a diagnostic or judgmental stance towards another. It highlights the necessity of empathy and understanding, rather than criticism, to foster deeper, more meaningful interactions between individuals.
Themes
ConnectionAuthenticityEmpathyRelationshipsUnderstanding
In practice
Example use cases
This quote can be used during a workshop on effective communication in relationships.
More from Marshall B. Rosenberg
All quotes →Whether I praise or criticize someone's action, I imply that I am their judge, that I'm engaged in rating them or what they have done.
Marshall B. RosenbergRead
In nonviolent communication, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests. Then we may wish to reflect back, paraphrasing what we have understood. We stay with empathy, allowing others the opportunity to fully express themselves before we turn our attention to solutions or requests for relief.
Marshall B. RosenbergRead
All that has been integrated into NVC has been known for centuries about consciousness, language, communication skills, and use of power that enable us to maintain a perspective of empathy for ourselves and others, even under trying conditions.
Marshall B. RosenbergRead
The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
Marshall B. RosenbergRead
Expressing our vulnerability can help resolve conflicts.
Marshall B. RosenbergRead
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