The purpose of an organization is to enable ordinary humans beings to do extraordinary things.
Peter DruckerRead
Businesses are not paid to reform customers. They are paid to satisfy customers.
Interpretation
What this quote means
Businesses exist to meet customer needs rather than to change them.
This quote by Peter Drucker emphasizes that the primary obligation of businesses is to fulfill the needs and desires of their customers. Instead of focusing on reforming or changing customer behavior, companies should prioritize delivering satisfaction through their products and services, as this is what ultimately drives success and loyalty.
Themes
BusinessCustomersSatisfactionServiceSuccess
In practice
Example use cases
A business seminar on customer service can use this quote to emphasize the importance of listening to customers.
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All quotes βIn the Western tradition, we have focused on teaching as a skill and forgotten what Socrates knew: teaching is a gift, learning is a skill.
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The basic economic resource - the means of production -_x000D_ _x000D_ is no longer capital, nor natural resources, nor labor._x000D_ _x000D_ It is and will be knowledge.
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Unless commitment is made, there are only promises and hopes... but no plans.
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The strength of the computer lies in its being a logic machine. It does precisely what it is programed to do. This makes it fast and precise. It also makes it a total moron; for logic is essentially stupid.
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